Last updated: August 2026
Welcome to ZachAI ("we", "us", or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI cost optimization platform and services.
By using ZachAI, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
We collect several types of information to provide and improve our services to you:
When you create an account, we collect your email address, name, and authentication credentials. We use Clerk for authentication services.
We collect information about how you use our API services, including request volumes, token consumption, model selections, and timing data. This helps us optimize routing and billing.
API prompts and responses are processed to provide our routing and caching features. Cached responses are stored for up to 24 hours for performance optimization. We do not use your data for model training.
We collect payment information through our payment processors. We do not store full credit card numbers on our servers — all payment processing is handled securely by our payment partners.
We automatically collect certain technical data such as IP addresses, browser type, device information, and log data for security and debugging purposes.
We use the information we collect for the following purposes:
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
ZachAI is a Singapore-based service. Your data is processed and stored on servers located in the AP-Singapore region. By using our service, you acknowledge and consent to your data being processed and stored in Singapore.
Our service is designed for and available to international users only. We do not knowingly provide services to users in mainland China. If you access our service from a restricted region, your access may be blocked in accordance with our Terms of Service.
Data Processing Consent: By submitting data through our API or platform, you confirm that you have the right to transfer such data to the United States for processing as described in this policy. If you are submitting data on behalf of others, you represent that you have obtained all necessary consents and authorizations.
Depending on your location, you may have certain rights regarding your personal information:
You can request a copy of the personal information we hold about you.
You can request correction of inaccurate or incomplete information.
You can request deletion of your account and associated personal data.
You can request your data in a machine-readable format.
To exercise any of these rights, please contact us at 15121052034@163.com. We respond to all legitimate requests within 30 days.
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our services.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.
Our platform integrates with several third-party services. Each of these providers has their own privacy policies governing how they handle your data.
Clerk — We use Clerk for user authentication and account management. Your authentication data is processed by Clerk in accordance with their privacy policy.
We route API requests to various AI model providers (including but not limited to OpenAI-compatible providers). Your request content is sent to the selected provider for processing.
We use third-party payment processors to handle transactions securely. We do not store full credit card information on our systems.
We may use analytics tools to understand usage patterns and improve our service. These tools collect anonymized usage data.
We encourage you to review the privacy policies of these third-party service providers to understand how your information is handled.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.
For significant changes, we will also notify you via email or through a prominent notice on our platform. Your continued use of ZachAI after such changes constitutes your acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
15121052034@163.comWe typically respond to inquiries within 1-2 business days.
Last updated: August 26, 2026